Microsoft Surface Pro 7

Microsoft Set the Surface Devices Free from Windows 10 2004 Update Block

Microsoft has finally removed the block on the Windows 10 2004 update from Surface devices on June 29, 2020. Well, Microsoft had just released the Windows 10 2004 update on 10 May 2020 as their semi-annual update on Windows 10. After many testing and experimenting, the update becomes a headache to users, especially, to the Surface users.

As per users and Microsoft Surface service center Dubai reports, from May, the Surface devices were experiencing shutdowns and restarting issues after installing that update. That’s why Microsoft had to set a block on that particular Windows 10 update. 

They had prevented the update for Microsoft Surface Laptop 3 and Microsoft Surface Pro 7 including some more variants of Microsoft Surface range.

What were the Issues?

Microsoft listed 10 issues including bugs regarding Bluetooth, display drivers, GPU, drivers, mouse input, and other peripherals, as well. However, the update was not as successful as expected. 

Driver incompatibility was not an uncommon issue for Windows 10 users. According to reports, Windows 10 2004 update would have been a smooth update. That’s why Microsoft has been experimenting with several features for the past six months on the update. And, for reliable performance, they haven’t added extra add-on features so that the stability doesn’t get disturbed. 

After investigations, Microsoft has found specific incompatible versions of Realtek Bluetooth Radio. Therefore, Microsoft had announced to hold the update on Surface devices until and unless they update the drivers and fix the update bugs.

Besides Microsoft Surface and Surface Pro devices, other PCs with Intel integrated graphics units faced a similar issue. Microsoft proposed to apply the same safeguard on these PCs too. Additionally, PCs encounter a blue screen issue while connecting and disconnecting to a Thunderbolt dock, with specific settings.

However, Microsoft Surface repair Dubai and MS Surface Pro repair experts from MacBook Repair Dubai, wouldn’t have expected the issue for Microsoft Surface, the in-house production of Microsoft. MacBook Repair Dubai experts have claimed incompatibility issues between Intel and Microsoft. Surface Laptop 3 and Pro 7 have shown unexpected restarts along with networking features always active or always connected.



Reportedly, mouse input was not working due to incompatibility problems with GameInput Redistributable. Even some devices can’t initiate the update procedure due to a certain edition of askfridge.sys. Lastly, Microsoft has to look upon the troubles caused by Nvidia display adapters.

Recent Update from Microsoft

As you have already learned that Microsoft has removed the block from that specific Windows 10 update on Surface series. Microsoft officials declared that users can update Windows 10 effectively from within 48 hours of releasing the new updated version. Now, Microsoft Surface users can manually download and install the latest feature update associated with Windows 10.

In case, you are encountering any issues with your Microsoft Surface and Surface Pro series, avail ‘Microsoft Surface repair near me’ from Macbook Repair Dubai. Whether you need MS Surface Pro screen repair, Microsoft Surface battery replacement, Microsoft Surface screen repair, they have got the right technique and technology. 

MacBook Repair Dubai has expertise in resolving any issues regarding Surface and Surface Pro including Microsoft Surface keypad replacement and Microsoft Surface screen replacement. Here are a few variants handled by them, such as:

  • Surface Pro X
  • Microsoft Surface Pro 7
  • Surface Go
  • Surface Pro 5
  • Microsoft Surface Pro 6
  • Surface Pro GWL-00006
  • Microsoft Surface Pro 4
  • Surface Book 2

And, the Result…

Microsoft has released a patch named KB4557957 regarding the Windows 10 2004 update on June 29, 2020. The safeguard would disappear from all the prevented Microsoft Surface and other PCs in the list of Microsoft in the upcoming weeks. 

However, Microsoft acknowledged the driver utility issue on June 28, 2020. Hopefully, all the Windows 10 users can download the Windows 10 2004 update now, without getting affected. Additionally, Microsoft has requested those users who are still unable to download the update through manually operating the Update Now option. They have asked the users to wait until they resolve the issue.